Get in Touch With Us
Email is the only channel we run, and every message lands with a member of the Canadian Sports Betting Sites editorial team rather than a ticketing bot. Write to us at [email protected] and we will normally reply within two working days.
One thing to settle straight away: we are an independent comparison site, not a sportsbook. We do not hold accounts, process deposits, approve withdrawals or unlock bonuses. If your issue is with a specific operator's cashier or your verification documents, the operator's own support desk is the only place that can fix it. What we can do is tell you what we have researched about how a site handles those things, and point you in a sensible direction.
What to put in your message
The more context you give us, the less back-and-forth it takes. A useful enquiry usually includes:
- The sportsbook or page you are asking about, by name.
- Your province or territory, since availability, minimum age and payment options differ across Canada.
- What you have already tried, if you are reporting a problem with an operator.
- A link or screenshot if you believe something we have published is wrong or out of date.
Please do not send account numbers, passwords, full card numbers, copies of ID or anything else you would not want sitting in an inbox. We never need them, and we will not ask for them.
Enquiries we can help with
| Type of enquiry | What we can do |
|---|---|
| Corrections | Check the claim against the operator's current terms and amend or remove it. Include the page and the line. |
| Bonus terms | Explain how rollover, minimum odds and expiry windows generally work. We cannot alter or extend an offer you have claimed. |
| Payments and payout speed | Tell you what methods a site advertises and what we have verified from its published terms. We cannot chase a pending withdrawal. |
| Coverage requests | Add a sport, market type or operator to the review queue. No promises on timing. |
| Commercial and partnership | Route your note to the right person. Placement is never for sale — see below. |
| Responsible gambling | Point you to Canadian support services and explain the self-exclusion and limit tools operators offer. |
How we make money, and what that does not buy
Some links on this site are commercial. If you open an account through one, we may earn a commission at no extra cost to you. That arrangement pays for the research; it does not decide who sits at the top of a list. An operator cannot buy a rating, a ranking or a softer write-up, and we say so on every page that carries a recommendation.
If you are a brand asking about placement, say that plainly in your first email. We will explain the boundary rather than dance around it.
Questions about specific sportsbooks we cover
Most reader mail is about the operators in our top list. Here is the kind of answer we can give, using three of the highest-ranked as examples — each is an international site that accepts Canadian bettors, and each has something we would flag before you sign up.
Instant Casino — our top-rated entry
Instant Casino leads our table on an editorial rating of 10.0, largely because it is built around combined betting rather than treating parlays as an afterthought. Its headline promotion is up to 40% extra on combo bets, which pays out as a percentage uplift on qualifying multiples — the number of legs, minimum odds per leg and any cap on the boost are set in the operator's own terms, so read those before you build a ticket around it. The limitation worth knowing: a combo-led promotion rewards a style of betting that carries more variance than singles, and it does nothing for you if you mostly back moneylines one at a time. Readers asking us "is the 40% real" get the same answer every time — it is real, it is conditional, and the conditions are the part to check.
Ivibet — European market depth
Ivibet earns a 9.8 with us for breadth of soccer and continental coverage, which matters if your betting runs beyond the North American leagues. Its sport bonus runs up to €150, and that is the first thing we flag to readers: the offer is denominated in euros, so a Canadian bettor should confirm how the amount converts and whether the account can be held in CAD before depositing. Conversion spreads quietly eat into a bonus. Beyond that, wagering requirements apply, as they do on every welcome offer here.
Betninja — the largest headline welcome package
Betninja also sits at 9.8, and its welcome offer up to $2,500 plus 100 free spins is the biggest top-line number near the top of our list. Two caveats belong right next to it. First, the maximum is a ceiling tied to your own deposit, not a sum anyone hands over — reaching it means committing a large amount of your own money. Second, the free spins are a casino component, so if you only want to bet on hockey or the NFL, a chunk of that headline value is not aimed at you. It is a strong package for someone who genuinely plays both sides; it is oversized for a pure sports bettor.
The remaining entries — Skycrown, 5bet, WSM Casino, DisCasino, CoinPoker, VegasHero and Wintino — carry ratings from 9.5 down to 8.5. Ask us about any of them by name and we will tell you what our research supports and where it stops.
Money questions we get asked most
Reading our reviews costs nothing. The money starts when you fund an account, and that is where most reader queries land.
- Deposits — Canadian bettors typically use Interac, bank cards, bank wire, money transfer, voucher or player-transfer options, and cryptocurrency. Not every site supports all of them, and minimums differ by method.
- Currency — Some offers on our list are quoted in euros or USDT. Where CAD is supported, use it. Where it is not, the conversion rate and any fee are a real cost, not a rounding error.
- Withdrawals — Crypto payouts are usually the quickest route; card and wire withdrawals take longer and may carry a fee. Advertised timeframes are the operator's claim, and they start after verification clears, not after you click the button.
- Verification — Expect KYC checks before a first payout. Submitting documents early, rather than when you want your money, is the single biggest thing you can do to speed up a withdrawal.
- Limits — Payout caps and per-method minimums are set per operator. If you plan to bet at higher limits, check the weekly and monthly withdrawal ceilings before you deposit.
We cannot see your cashier, your pending balance or your document queue. Those questions have to go to the operator.
The betting markets we cover
If you are writing to ask whether we have looked at something, this is the ground we work across:
- Core North American leagues — NHL, NFL, NBA and MLB, priced on moneyline, point spread and totals.
- Soccer — domestic and European competitions, usually the deepest market count on international books.
- Combination betting — parlays and same-game parlays, plus the boost promotions attached to them.
- Props and futures — player and game props, outright winners and season-long markets.
- Live and in-play — odds that move with the game, where pricing speed and bet acceptance matter more than the published margin.
- Other sports — horse racing and racebooks, golf and MMA.
Odds quality, reduced juice and how a book handles higher limits are judged alongside coverage. A long market list is not much use at poor pricing.
Casino, poker and the rest of the offering
Nearly every sportsbook on our list runs other product lines beside the betting page — slots, table games, live-dealer rooms, and in the case of CoinPoker, a poker room. This matters for two practical reasons. Bonuses often split across products, so a sports welcome offer and a casino offer may have completely different rollover rules and contribution rates. And a promotion advertised as a single package, like Betninja's free spins component, may only be usable away from the sportsbook. If your question is about the casino side rather than betting, our guide to non-GamStop casinos is the better starting point.
Eligibility, licensing and what we will not tell you
The operators we cover accept players from across Canada and hold international licences. They are not licensed or approved by a Canadian provincial regulator, and an international licence is not government endorsement here — it means a foreign authority oversees the operator, with whatever protections that body provides. Online betting with offshore books sits in a legal grey area for Canadian bettors, and provincially regulated options exist separately in some jurisdictions.
Minimum age is 18 or 19 depending on your province or territory, and availability of specific sites and payment methods varies too. You are responsible for knowing the rules where you live. We will explain how licensing generally works and what consumer protections a licence does and does not carry, but we will not give legal advice or tell you an offshore account is risk-free, because it is not.
If gambling has stopped being fun
Say so in your message and we will reply with Canadian support resources and an explanation of the deposit limits, time-outs and self-exclusion tools the operators we cover offer. Provincial helplines exist in every part of the country, and they are free and confidential. We will not lecture you, and we will not try to route you toward an operator.
Content on skylarkyouth.org is reviewed against operators' published terms and was last fact-checked on Sep 24, 2026. Terms change without notice, so if you find something that no longer matches what an operator says, tell us — those corrections are genuinely useful, and they get acted on.